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Frequently asked Questions about 123people

Q: What is 123people?

A: 123people is an Internet people search tool. 123people helps you to find information about friends, relatives, celebrities and everyone else on the Internet. The search results are presented in a structured way for optimal usability and encompass results from traditional search engines, as well as pictures, videos, email addresses and phone numbers. In addition, you will find social network profiles, Blog entries, relevant documents, instant messenger IDs, news and Amazon results.

Q: What kind of information can you find on 123people?

A: 123people searches for people related information that is publicly available on the Internet.

Q: How does 123people structure the search results?

A: After a user initiates a search request, 123people presents the relevant information that can be attributed to the users search term as search results in different sections: photos, videos, phone numbers, email addresses, weblinks, tagcloud, social network profiles, biographies, Instant MessengerMicroblogs, Blogs, news, documents.

Q: What are tabs for in the title segment of each section?

A: The tabs enable the user to filter the search results, and to show the information most relevant to the user. For example, if you click on the pdf symbol in the documents section, only pdf documents will be shown.

Q: Why are there logos next to each search result?

A: The logos represent the original source of each search result, which basically is the website where the information is found. If you click on the logo, the websites of the original source opens up in a new window.

Q: Where do the results of the tagcloud come from?

A: The terms shown in the tagcloud are those that have statistically the most occurrences in the search results.

Q: Why is my website not found on 123people?

A: Either the website was not found in relation to the respective search term, or the website is not optimized for search engines, and has therefore a lower search engine rank. However, 123people is constantly improving its search process, and it is therefore possible that your website will be found during your next search.

Q: Whom can I contact if there are problems with the site?

A: The email support of 123people can be contacted anytime at c2VhcmNoc3VwcG9ydF9pdEAxMjNwZW9wbGUuY29t.

Q: What are the advantages if I register at 123people?

A: If you sign up and register, you can opt to receive regular updates regarding search results. In addition, you can also sign up and change settings for the 123people newsletter.

Q: I have never signed up or registered at 123people. Why do the search results contain information about myself?

A: 123people is a search tool that finds publicly available information on the Internet. 123people shows the user the original source of the information. It therefore supports the user in finding out where s/he can change information directly at the source. (See logo next to search result.)

Q: Does 123people find information, which I have never made public?

A: In order for 123people to find any information, it must be publicly available. 123people makes it easy for the user to find out from which original source the search results come from, with one click on the logo next to the result.

Q: Does 123people systematically collect people related data?

A: No. 123people only executes a user initiated real time Internet search. For technical purposes, information will be temporarily stored in a cache, which is emptied regularly to ensure the latest and most updated information.

Q: Can 123people also find information that is password protected?

A: No. 123people only finds information that is publicly available to everybody on the Internet. Password protected or other not publicly available information will not and cannot be found by 123people.

Q: Does 123people show personal information such as telephone numbers or addresses?

A: Yes, 123people finds information also in yellow pages, if they are available publicly. The information is comparable to that offered by an online electronic phone book.

Q: Does 123people match information?

A: No. On 123people information is not being matched, and search results are only listed.

Q: What happens, if information is changed in the original source?

A: Since 123people searches in real time, updated information will be also be shown quickly.

Q: I have already deleted information in the original source. Why is the information still displayed on 123people?

A: For technical purposes 123people stores information temporarily in a cache. The old information might therefore be displayed under circumstances for a few days even after it has been changed.

Q: The search for a person does not yield any results. Why?

A: Most likely the person is neither present in a social network nor otherwise on the Internet.

Q: Why is the information about my name not accurate?

A: With respect to any search term, such as name, diverse information can be found. In some cases this information is not directly related to a specific person bearing this name (e.g. John Smith), but to another person with the same name or a similar name. 123people continuously optimizes its search process, in order to maximize the accuracy of the search results.

Q: I contacted 123people Customer Service already. When can I expect a response?

A: All eMails that are sent to c2VhcmNoc3VwcG9ydF9pdEAxMjNwZW9wbGUuY29t will generally be answered within 72hrs. Please note, that in accordance with ยง27(4) of the Austrian Data Protection Law, the stipulated period for responses and completion of requests, set by the Austrian Data Protection Agency, is eight (8) weeks from receipt of your request. 123people is a real-time search service and does not store personal data and is thereby limited to omitting or updating links to external sources.